Service & Support



Fuji provides an E-Learning service at a reasonable cost so that customers can make the most of their Fuji equipment.

CV service


The customer value (CV) service is available to perform diagnosis on customer lines to find points at which improvements can be made. Ways to improve issues are proposed, to resolve the problems faced by production sites.

New model ramp-up time in printing process reduced by 57% – NXTR PM printing support system

Ramping up a new model involves a time-consuming process of determining the right printing conditions to use, which largely depends on individual operator skills. Furthermore, the fact that the result cannot be known until actual printing makes it even more difficult. Even after trial production with the right printing conditions is successfully performed and it comes time to go into full production, the printing conditions may need to be fine-tuned if the first pass yield at the SPI is poor and the quality is not stable, resulting in additional time spent. Fuji has a solution to this challenge with its printing support system, making it more efficient to set printing conditions, which currently depends on operator skills. With the printing support system, recommend parameters based on the accumulated data and quality data calculated from the first pass yield are presented, simply by entering printing conditions. In addition, inspection results are automatically accumulated through SPI linkage. The more that gets registered to the system, the more it will evolve into a database that matches your needs, and more practical printing conditions can be provided. Through this, printing conditions (parameters) can be determined while comparing quality data and cycle times, without relying on the operator's intuition. When performed under conditions at Fuji, this system reduced the startup time by 57%.